SharePoint for Incident Reporting & Investigation
The configuration of SharePoint to carry out a phased process is a unique feature of Gateway’s solution. All of the tasks necessary to conduct a thorough investigation are generated, assigned and tracked throughout the incident lifecycle.
The lifecycle approach affords far more flexibility and speed than a workflow tool could ever hope to accomplish. SharePoint’s best in class document management platform enables secure, enterprise-wide access to the Incident Investigation records, thereby enhancing corporate knowledge and safety.
Gateway’s FACILEX® Incident Reporting and Investigation solution has the ability to accommodate small, single sites or large/enterprise systems. The process demands efficient procedures and the means to organize all the supporting documentation and drawings. Because Incident Investigation is such a highly document-centric process, building the solution on SharePoint’s best in class enterprise content management platform is a key advantage in achieving process efficiency.
Incident reporting and investigation is the collection of data pertaining to things like:
- Engineering or technical items
- Environmental issues
- Equipment damage
- Illegal acts
- Injuries and illnesses
- Line strikes
- PSV or control value discharges
- Regulatory/citation issues
- Reputation issues
- Vehicle incidents
- Weather impacts
Key functionality includes:
- Collecting the data—but only the necessary data—implied by the list, above.
- Objectively assessing the actual severity (what happened) and the potential severity (what might have happened)
- Structuring an investigation ranging from a simple “one-pager” to a detailed investigation report
- Determining root causes and lessons-learned