In this webcast Dr. Rainer Hoff will demonstrate Gateway’s configuration of SharePoint for Issue Management.
Organizations often maintain “to do” lists for various purposes. FACILEX® Issues application provides the ability to maintain lists of:
- Ideas and suggestions, i.e. corporate “suggestion box”
- Follow-up items from various applications
- Problems that people have discovered, but for which a solution isn’t yet known
- Ideas for changes, which might be an MOC in the future.
An issue may be addressed by one or more action items that can be created and assigned right within the Issues application. Alternatively, the issues can be addressed by a separate business process, like MOC or Capital Project.
Key functionality includes:
- Capturing sufficient information about the issue to enable a resolution at some later time
- Classifying the issues by department, facility, intended owner, urgency, etc.
- Configuring the resolution at the proper level of complexity, from the one to dozens of steps.
USING SHAREPOINT FOR MANAGEMENT OF CHANGE – View On Demand
Facilities in the USA that utilize potentially hazardous material and/or processes are required by law to maintain a formal Management of Change “MOC” process. In most facilities the MOC process has proven to be a costly and inefficient. One of the most effective ways to improve the MOC process is to make it electronic. In this webcast Dr. Hoff will demonstrate how to leverage Microsoft SharePoint for electronic Management of Change “eMOC” including:
- Initiate a proposed organizational change
- Conduct a risk assessment of the change
- Process authorization to implement the change
- Assign action items to mitigate the identified risks
- Track and close action items
- Notify stakeholders of the change and the implementation plan
- Verify all the affected documents and systems have been updated
- Document close-out of the change
Every organization monitors efficiency and demonstrates compliance with regulations through the use of audits: environmental audits, governance audits, information systems audits, personnel safety audits, process safety audits, quality audits, security audits and cyber security audits, just to name a few.
Incalculable time, energy and resources are used to comply with the myriad of regulations we all have to deal with, and much of this is wasted effort trying to manage your audit program using spreadsheets or other antiquated programs. Even worse, many approaches are only partial in scope and often lead to embarrassment and costly citations.
In this webcast Dr. Rainer Hoff will start with a deep dive into the audit process. Auditing in the real world is challenging for the following reasons:
- Diverse subjects: environmental audits, financial audits, governance audits, information systems audits, personnel safety audits, process safetyaudits, quality audits, security audits and cyber security audits, just to name a few,
- Diverse regulatory frameworks: due to local, state or national requirements creating additions, deletions or modifications to a baseline auditprotocol
- Objective vs subjective: some audit protocols call for a “yes” or “no” answer; other protocols seek the auditor’s opinion on how well the issueis addressed
- Follow-ups and corrective actions: can range from simple items demanding immediate action (e.g. replace the ladder) to complex items requiringdiscussion, planning and execution (e.g. reduce the number of appointed Board members from 100% to 50%)
- Audit size: can range from very site- and subject-specific, to large geography (same subject, multiple locations), to large scope (many subjects,but at the same location), to completely open-ended
- Internal vs external: are you performing the audit internally? Is a third-party, that you hired, performing the audit? Is/was the audit beingperformed by a regulator?
- Timing: scheduled periodic audits, scheduled ad hoc audits and surprise audits.
This webinar will discuss all of these issues and demonstrate a comprehensive solution that addresses all of the above, using the popular Microsoft SharePoint® platform. You’ll see key technical functionality including:
- Providing a place to store all the “master” audit protocols or templates,
- Scheduling regular and ad hoc audits,
- Representing audit procedures, protocols and tools using technology appropriate for the task,
- Being able to create or capture follow-up action items and track these items to completion,
- Making all the data available for specific and aggregate reporting
The tips and techniques presented in this seminar will be immediately applicable to the challenges faced by plant managers, engineers, environment, health and safety professionals in the chemical, energy and life science sectors. I hope you can join us for an informative demonstration of the capabilities of SharePoint.
A major challenge faced by PSM-covered sites is addressing the process safety management needs of capital projects. This webinar will cover specific concepts and underlying principles pertaining to this issue, and a demonstration of FACILEX® Capital Projects application. This webinar covers the four major information management needs of capital projects:
- Capturing incoming data from very large projects,
- Managing the process safety information generated by the project,
- Tracking the status/progress of capital projects, and
- Automating the process of managing a capital project.
The demo will show how SharePoint can be used to conduct several of the key business processes typically associated with a Capital Project or MOC:
- Drafting Requests
- Process Hazards Analysis
- Pre Startup Safety Review
In this webcast Dr. Rainer Hoff will demonstrate Gateway’s configuration of SharePoint for Incident Investigation. You will learn how SharePoint can be used to rapidly automate existing incident reporting and investigation procedures and manage all the associated analytical data, documents and forms.
In this webcast Dr. Rainer Hoff will demonstrate Gateway’s configuration of SharePoint for Corrective Action Requests (CARs). Resolving customer and supplier issues has a high priority in most organizations. It is a recognized best practice for an organization to record and track the resolution of customer and supplier issues. When an issue arises that must be resolved, the path forward is usually different depending on the nature of the issue. Using an electronic document management system such as SharePoint to manage this business process makes a great deal of sense.
Microsoft SharePoint has gained prominence as one of the leading electronic document management platforms based on its massive number of licensed users and low-cost pricing model. Microsoft SharePoint offers the greatest potential for slashing licensing costs, reducing the third-party technology footprint, and enabling enterprise-wide document management.
SharePoint’s a foundation that doesn’t require an elaborate vendor selection process because most organizations already own SharePoint licenses. A SharePoint foundation can start small and be scaled up to serve the entire enterprise. Gateway’s SharePoint Solutions:
- Audit Management
- Corrective/Preventive Action
- Capital Project Process
- Incident Reporting/Investigation
- Issue Management
- Management of Change “MOC”
- Process Safety Information “PSI” Vault
Gateway has two decades of experience with electronic document and product lifecycle management that we’ve applied to create SharePoint solutions that will meet your most demanding requirements:
- Low cost of ownership and maintenance
- High reliability and scaleability
- Comprehensive functionality tailored to your needs