Incident Reporting & Investigation

Incidents can be initiated by any authorized personnel. The FACILEX® license model is based on facility or region. There is no limit on the number of users that can participate in the process.

FACILEX® IR is also available as a mobile application that allows the process to be initiated off-line and synchronize later with the Microsoft 365 platform.

FACILEX® IR provides a complete set of scoping checklists that rapidly categorize the type of data that needs to be collected. FACILEX® IR delivers efficiency to the process by reducing the amount of work required to process a simple report, and yet also provides the ability to scope a detailed investigation. Based on the answers to the scoping questions FACILEX® will recommend the roles or groups that should be involved in the investigation.

FACILEX® allows the Incident owner to select people and groups to participate in the change from the Microsoft Active Directory.

FACILEX® automatically generates all the standard action items for the Investigation and notifies individuals and groups of their assignments by email and on the IR Participants Portal. Additional action items can be added or open action items can be edited or deleted by any authorized user.

FACILEX® uses SharePoint for all aspects of electronic document management including: access, version and revision control. Each Incident has a comprehensive folder structure to store supporting documentation and work-in-progress documentation

The baseline configuration comes with the several standard reports and custom reports are easily configured. Incident reports can be rapidly printed or exported to graphical reporting tools such as Power BI, Excel and third party applications such as Tableau.