White Papers

The Projectness of MOC
Changes to facilities always involve BOTH an MOC and a “work process”. Some sites emphasize the work process aspects, driven by the existence of Enterprise Resources Planning systems, and handle the MOC essential elements poorly. Other sites burden the MOC process with many capital-projects aspects and create a very complex change management environment. Surely there must be a happy medium? This paper analyzes data from case studies from actual implementation projects, identifies gaps and makes recommendations on the best practice for conjoining MOC and other work processes.

Organizational MOC: Case Study at a Large Energy Company
This paper focuses on an Organizational Management of Change (OMOC) initiative implemented at a large energy company with PSM covered processes. It describes the risks associated with both personnel and structural changes and the mitigation strategies employed.

Small Site MOC: Big Company Challenges without Big Company Resources
This paper focuses on the challenges of improving the MOC business process at small sites. An MOC improvement initiative generally involves improving the MOC business process, and then assisting with some form of technological automation.

MOC Work-in-Process Documentation – Best Practices
This paper conducts a critical review of the various techniques for managing work-in-process documentation for MOCs and presents specific recommendations on best practices for MOC-WIP document management. Examples from actual installed systems are presented.

Quantitative Models for Assessing MOC Performance
This paper describes conceptual and computational models of the MOC business process, which provide a platform for quantitative assessments of various parameters such as effort, duration, cost, and so on. An MOC Standard Model is developed and validated. This provides a benchmark against which MOC alternatives can be measured. The characteristics of the MOC Standard Model provide guidance for policy decisions that are immediately applicable by practitioners wishing to create or improve their MOC processes.

Expediting Workflow Approvals
One of the key features of electronic systems is the ability to send out reminders when an approval has not been completed in the expected time. This white paper discusses how frequently reminders be sent out.

Successful eMOC Initiatives
This white paper discusses the benefits of taking an integrated approach that combines MOC process & MOC product analysis.

MOC’s As A Corporate Record

This white paper discusses several important issues regarding the management of MOC’s as corporate records. Key issues include:retention periods, electronic MOC systems, file formats and planning for obsolescence.

MOC Data Content
In this white paper Dr. Rainer Hoff looks at MOC Data Content. An MOC has a minimum amount of information that is needed to satisfy regulators. But, an MOC should contain much more data, in order to make the change management process efficient.

MOC Lifecycles
In this white paper Dr. Rainer Hoff introduces the importance of the MOC Lifecycle in the application of Best Practices. The author provides several examples for consideration including: Full-Permanent/Temporary, Short-Permanent/Temporary, Emergency, Urgent and Follow-up.

MOC Best Practices
This white paper introduces Dr. Rainer Hoff’s research in the domain of establishing the best practice for Management of Change (MOC). The author has condensed data collected at numerous sites and reviewed dozens of existing MOC practices.

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